Customer Relationship Solutions (200 postions)
The IT Services & Off shoring pole assists its clients in the design and operation
of their information systems. Through its Business Units, the center offers its clients: IT consulting, training technical, design and development of specific applications, implementation of architecture Software, Web marketing, complete legal and tax databases known under the name Artemis.
The expertise of the IT Services division & Off shoring relies on the performance
of its teams and the diversity of skills, allowing them to guarantee their customers
solutions suited to their needs.
Customer relationship Solutions (200 Records)
- Switchboard
- Management of incoming calls
- Outbound Call Management
- Telephone Campaigns polls
- Qualification database
- Customer Satisfaction Survey by phone
- Telephone customer service
- Management of hotlines
- Customer Service
- Help Desk & IT Support Hotline
- Business Information